Privacy Policy

Privacy Policy

Xpedited Urgent Care

Website: xpeditedurgentcare

Effective Date: November 1, 2025

Xpedited Urgent Care (“Xpedited Urgent Care,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, and advertisements.

Information We Collect

When you visit xpeditedurgentcare, submit a form, or interact with our advertisements, we may collect:

• Full name
• Email address
• Phone number
• Age (if voluntarily provided)
• General service interest (such as urgent care services or in-house care plans)
• Any information you choose to submit

⚠️ We do not request detailed medical records or sensitive medical history through online ads or lead forms.

How We Use Your Information

We use collected information to:

• Respond to inquiries and requests
• Contact you about services, appointments, or in-house care plans
• Provide customer support
• Improve our website and services
• Comply with legal, regulatory, and healthcare requirements

Consent to Contact

By submitting your information through our website or advertisements, you consent to being contacted by Xpedited Urgent Care via:

• Phone calls
• Text messages (SMS)
• Emails

These communications may relate to your inquiry, services, or care plan information. Message and data rates may apply.

Age Restrictions

• 
  Our website and online forms are intended for individuals 18 years of age or older.
• We do not knowingly collect personal information from minors under 18.
• If we become aware that information from a minor has been submitted, it will be deleted promptly.

Advertising & Lead Forms

We may collect information through third-party platforms such as Facebook, Instagram, and Meta lead forms.

• Information collected through ads is used solely by Xpedited Urgent Care
• We do not sell or share lead data with third parties for marketing purposes
• All advertising data is handled in accordance with this Privacy Policy

HIPAA Compliance

Xpedited Urgent Care complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable healthcare privacy laws.

• Any Protected Health Information (PHI) collected during in-person visits is handled according to our official HIPAA Notice of Privacy Practices
• Online forms and advertisements are not intended to collect PHI
• This Privacy Policy does not replace our HIPAA Notice, which is provided during care

Cookies & Website Analytics

Our website may use cookies or basic analytics tools to:

• Improve website performance
• Understand general traffic and usage patterns

These tools do not collect sensitive medical or health information.

Data Security

We take reasonable and appropriate measures to protect your information, including:

• Secure data storage
• Limited access to authorized personnel
• Administrative and technical safeguards

No online system can be guaranteed 100% secure, but we work diligently to protect your data.

Information Sharing

We do not sell, rent, or trade personal information.

Information may be disclosed only when required:

• To comply with legal obligations
• To protect the safety, rights, or property of Xpedited Urgent Care

Your Rights

You may request to:

• Review personal information we have collected
• Correct or update your information
• Request deletion of your information

Requests can be made by contacting us directly.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or your information, please contact:

Xpedited Urgent Care

Phone: (901) 421-5000

Website: xpeditedurgentcare